Insurer denied Indiana couple's fire claim; appeals court revives lawsuit

In November 2020, a couple in Richmond, Indiana, faced devastating property damage due to a fire that investigators deemed intentionally ignited. Despite an absence of a suspect, the insurance company rejected their claims, citing potential arson and insufficient cooperation. Now, an appeals court has enabled the couple's lawsuit to proceed, revealing unresolved issues concerning compliance with insurance policies and the expectation of good faith actions.