Amex to cut 3,500 jobs globally despite raising 2026 profit forecast

In a bid to boost operational efficiency, American Express announced it will be laying off around 3,500 employees worldwide. Despite reporting better-than-expected third-quarter earnings and upgrading its full-year forecast for 2026, the company is dealing with a decline in billed business and a looming regulatory fine for compliance issues. This restructuring is aimed at enhancing workflow while ensuring continued growth and customer loyalty.