Facial laser session leaves woman with burns; consumer panel orders Rs 1.11 lakh payout

In an alarming incident at Berkowits Hair & Skin Clinic in Bengaluru, a woman suffered severe second-degree burns during a laser hair removal treatment. Despite her intense pain, the technician minimized her discomfort, labeling it as normal. Subsequent medical examinations validated her injuries. The district consumer commission held the clinic accountable for inadequate service and mandated compensation, including a refund and damages for her injuries and emotional distress.